Please feel free to contact us via phone or email! Our Customer Care team is ready to answer any inquiries you may have!

Send your full name, Order ID (if applicable), and your question to email: anlacstore22@gmail.com, or contact our Hotline: 032 532 4669 for the fastest support.

Our Customer Care operates from Monday to Friday, 9 AM to 6 PM, excluding Saturdays, Sundays, and Vietnamese holidays.

Our Customer Care team will strive to respond to emails as quickly as possible, but please allow 1-2 days to receive a response.

Additionally, we only support orders placed on the official website and official e-commerce platforms (An Lạc Official). For orders placed through our retail partners, please contact their Customer Care directly for assistance.